Post date: Nov. 01, 2019
Frequently Asked Questions and Answers
A collection of frequently asked questions and their answers.
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Q. How can I access the restaurant?
A.Please refer to the Access page.
- Main Shop
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For those using public transportation, access from “Osaka Metro Namba Station”is convenient.
For more details, please see “Access.”
- Nov. 01, 2019
- Ajinoya Hanare (formerly Teradacho Central Kitchen)
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or those using public transportation, access from “R Loop Line [JR-O02] Teradacho”is convenient.
For more details, please refer to “Access.”
- Aug. 18, 2025
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Q. Can I make a reservation?
A.Reservations can be made via FastPass.
- How to make a reservation via FastPass
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To make a reservation via FastPass, please use “this link.”
Please make sure to read the rules and important notes before booking.
- Aug. 18, 2025
- Cases where reservations are not accepted or will be invalid
- Please note that we do not accept reservations by email.
- Please note that we do not accept reservations by phone.
- Please be aware that we do not accept any reservations made through AutoReserve.
- FastPass reservations made through AutoReserve are also invalid.
- Aug. 28, 2025
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Q. Can I make a reservation through AutoReserve?
A.Any reservation made via AutoReserve is completely invalid.
- Invalid Cases
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All reservations made through AutoReserve.
- Aug. 27, 2025
- Valid Cases
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FastPass reservations not made through AutoReserve.
- Aug. 27, 2025
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Q. What is FastPass?
A.Here is information about TableCheck FastPass.
- What is FastPass?
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When you purchase a FastPass with a specified arrival time, you can go to the front of the line!
Same-day purchases are also possible!
- Aug. 18, 2025
- Important Notes
- This is not a seat reservation.
- Please be aware that there may be a short waiting time during peak hours or depending on how long previous customers stay.
- This is not a reservation-only system.
- We still accommodate customers on a first-come, first-served basis, so if a time slot is sold out, please come directly to the restaurant.
- Aug. 18, 2025
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Q. I'd like to know the reservation rules for “FastPass”
A.The reservation rules for “FastPass”are as follows.
- Reservation Rules
- One purchase is valid for 1 to 4 people.
- Seat selection is not possible even with FastPass.
- During peak hours, FastPass users will also be subject to a 90-minute dining limit.
- Last order is 60 minutes after entry.
- For children aged 6 and above, please include them in the total number of people for the reservation.
- FastPass slots are available up to 30 days in advance.
- The designated time is a guideline only.
- Each time slot purchased is valid until 30 minutes past the designated time.
- Please be aware that your FastPass will be forfeited if you are more than 30 minutes late.
- Please arrive with all members of your party; we do not allow one representative to wait for the others.
- Reservations made through AutoReserve are invalid.
- Aug. 18, 2025
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Q. Is parking available?
A.No, we do not have a parking lot.
Ajinoya does not have a private parking lot. If you come by car, please use a nearby paid parking lot.
Nov. 01, 2019
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Q. What is the average budget?
A.The budget is approximately as follows.
Lunch: from 950 yen per person.
Dinner: from 1,000 yen per person.
Note
The budget is a guideline only and not a guarantee.
Nov. 01, 2019
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Q. Do you have regular holidays?
A.lease refer to the holiday calendar.
- Main Shop
- Every Monday
- New Year's Day
- Notes
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- We may have additional holidays other than those listed above.
- Business hours may change during the New Year holiday period.
- For more details, please refer to the“Holiday Calendar”or“ Holiday Information”.
- Nov. 01, 2019
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Q. How can I contact you?
A.We have a dedicated contact form for each type of inquiry.
- Inquiries related to the media
- This is the contact form for inquiries such as interview requests and event participation requests for Ajinoya.
Contact
- 2025-08-19
- Inquiries related to products and services
- If you have any questions about the products and services offered at Ajinoya, please use this contact form.
Contact
- 2025-08-19
- Other inquiries
- For any other inquiries, please use this contact form.
Contact
- 2025-08-19
- Notes
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- We read all inquiries, but we may not reply to every one.
- Depending on the content of the inquiry, it may take some time to provide a response.
- Please note that we do not accept reservations by email.
- 2025-08-19